Shipping and Returns
We ship using USPS and UPS.
Due to high industry standards, we do not accept returns on canvases, books or charts. We accept un-opened skeins, threads, spools or cards of threads with a receipt. All items are subjected to a 30-day return policy. If you have any questions about a product or any of our policies, don't hesitate to give us a call: 919-828-5538.
All canvases shown on our website are not guaranteed to be In Stock at the time of online sale. For those canvases out of stock, we order from the Vendor, which can take up to 3 months as they paint the canvas for you. As soon as we receive the canvas from the Vendor, we will ship immediately to you!
Also, please keep in mind that design colors will vary from computer screen to computer screen, depending on screen resolution and settings. We do our best to use the most accurate images available to us to pass along the highest quality imagery to you.